Service information
Give field teams current service and parts content.
Arbortext Content Delivery
Arbortext Content Delivery provides a central repository for technical documentation and parts information. Customers, technicians, dealers, and support teams can retrieve information relevant to the product they service.
Arbortext Content Delivery
Arbortext Content Delivery provides a central repository for technical documentation and parts information. Customers, technicians, dealers, and support teams can retrieve information relevant to the product they service.
The platform supports contextual distribution at scale and connects content with enterprise systems.
Why choose Arbortext Content Delivery?
Global distribution
Extend access across the aftersales network.
Connected publishing
Connect delivery with product and enterprise systems.
Capabilities of Arbortext Content Delivery
Central repository
Store technical documents and parts information together.
Contextual delivery
Present content for the relevant product variant.
Role-based access
Control access according to user roles.
Scalable deployment
Support multiple sites, clustering, and cloud compatibility.
Multimedia
Deliver 2D/3D illustrations, PDFs, and other content.
Search and filtering
Find content using intelligent filters and search suggestions.
Use Cases
Ronchi Mario S.p.A.
PTC describes Ronchi’s modernization of service-information delivery using Arbortext.
Kirloskar Oil Engines
PTC presents ACD as part of Kirloskar’s work to improve technician effectiveness and service performance.
Discuss Arbortext Content Delivery with a NEAX expert
NEAX is a PTC implementation partner in Vietnam — roadmap consulting, business-driven configuration, training, and operational support.